Friendly?
Burtplan is a privately owned personal loan company not a large plc. We want to get to know you and to treat you as an individual. You will never have to explain yourself again and again to different call centre staff.

Confidential?
We respect your right to privacy and treat all applications in the strictest confidence. We are a principal lender registered under the Data Protection Act. In order to process your application, we will need to check your financial standing by making a search at a credit reference agency which will keep a record of that search.

Efficient?
Following your loan application, we will give a decision in principle within 24 hours and could send you your loan in as little as 5 working days. We will organise setting up a Standing Order with your bank and assist in making any subsequent changes as necessary.

Fair?
No penalty charges for arrears within the loan period. However, Burtplan reserves the right to charge for late settlement beyond the loan period. As a personal loan company licensed by the OFT, we are subject to the high ethical standards of our industry bodies, the Consumer Credit Association and the Consumer Credit Trade Association.

Early settlement?
We welcome early settlements at any time. Just ask us for a settlement figure and we will automatically deduct an early settlement rebate. Payments may be made by cheque or debit card.

Flexible?
Repayment terms may be altered by agreement. If you cannot make a monthly payment please keep us informed and we will treat your circumstances sympathetically.

Responsible?
We have a policy of responsible lending. We do not want you to borrow more than you can afford to repay. Please think carefully before entering into any commitments. Use our unique Budget Planner to help you calculate what you can afford.